Υπηρεσίες Τεχνικής Υποστήριξης
Διαθέσιμη σε πελάτες με συμβόλαιο από Δευτέρα μέχρι Παρασκευή 10 π.μ. – 5 μ.μ. Tηλεφωνήστε στο +302155552222
Email επικοινωνίας
Έρευνα πωλήσεων & διοίκησης
sales@queuemetrics.gr
Πελάτες & Τεχνική Υποστήριξη
support@queuemetrics.gr
Remote Support Notes
- Each Remote Support pack is valid for the entire duration of your license. Upon purchasing a Support Pack, you will receive the unique Incident Code. Does NOT include configuration of Asterisk PBX or other non-Loway system. Install AnyDesk and grant root SSH access to the involved servers in order to facilitate support delivery.
- If the incident was addressed in a later build of the software, the customer will still be charged for the support.
- If the incident turns out to be a defect in our software and the support engineer is unable to find a solution, the customer will not be charged and will receive a new Incident Code.
- Free Phone Customer Support not available.